Privacy policy

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Elanzo — United Kingdom

Privacy Policy

Your privacy matters to us. We handle your data with care and transparency.

Last updated: May 2026

We collect only what we need, use it only to serve you,
and never sell your personal information to third parties.

I Who We Are

Elanzo is an online retail store selling men’s linen clothing, operating at elanzowear.com. For the purposes of this policy, Elanzo is the data controller responsible for your personal information.

If you have any questions about how we handle your data, please contact us at contact@elanzowear.com.

II What Information We Collect

When you place an order or interact with our store, we may collect the following information:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely — we never store card details)
  • Order history and purchase details
  • Device and browsing information when you visit our website (via cookies)
  • Email engagement data when you interact with our marketing emails
III How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfil your orders, including sending shipping confirmations and tracking details
  • To communicate with you about your order or any customer service queries
  • To send you marketing emails, if you have opted in (you can unsubscribe at any time)
  • To improve our website and customer experience through analytics
  • To comply with our legal obligations under UK law
IV Who We Share Your Data With

We do not sell your personal information. We may share your data with trusted third-party service providers solely to operate our business:

  • Shopify — our e-commerce platform, which processes and stores order data
  • Klaviyo — our email marketing platform, used to send order and marketing emails
  • Stripe / Payment processors — to securely process your payment
  • Shipping carriers — to deliver your order
  • Meta (Facebook/Instagram) — for advertising purposes, using anonymised data only

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

V Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our site.

We use cookies for the following purposes:

  • Essential cookies — required for the website to function correctly
  • Analytics cookies — to understand how visitors interact with our site
  • Marketing cookies — to deliver relevant advertisements on third-party platforms

You can manage or disable cookies through your browser settings at any time.

VI Your Rights Under UK GDPR

As a UK resident, you have the following rights regarding your personal data:

  • Right to access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your personal data
  • Right to restrict processing — request that we limit how we use your data
  • Right to data portability — request your data in a portable format
  • Right to object — object to the processing of your data for marketing purposes

To exercise any of these rights, please contact us at contact@elanzowear.com. We will respond within 30 days.

VII Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Order data is typically retained for 7 years in accordance with UK tax and accounting regulations.

If you wish to have your data deleted sooner, please contact us at contact@elanzowear.com.

VIII Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Continued use of our website after any changes constitutes your acceptance of the updated policy.