Shipping policy

@import url('https://fonts.googleapis.com/css2?family=Cormorant+Garamond:ital,wght@0,300;0,400;0,600;1,300;1,400;1,600&family=Montserrat:wght@300;400;500;600;700&display=swap'); .elz-policy *, .elz-policy *::before, .elz-policy *::after { box-sizing: border-box; margin: 0; padding: 0; } .elz-policy { --p-gold: #B8943F; --p-gold-light: #D4AF6A; --p-dark: #1A1714; --p-charcoal: #2C2825; --p-mid: #6B6560; --p-cream: #F7F3EC; --p-ivory: #FDFAF5; --p-border: rgba(184,148,63,0.2); width: 100%; max-width: 780px; margin: 0 auto; font-family: 'Montserrat', sans-serif; padding: 48px 0 40px; } .elz-policy-header { text-align: center; margin-bottom: 40px; } .elz-policy-eyebrow { font-size: 9px; font-weight: 700; letter-spacing: 0.4em; text-transform: uppercase; color: var(--p-gold); margin-bottom: 14px; display: block; } .elz-policy-title { font-family: 'Cormorant Garamond', serif; font-size: 36px; font-weight: 300; color: var(--p-dark); line-height: 1.15; margin-bottom: 18px; letter-spacing: 0.03em; } .elz-policy-title em { font-style: italic; color: var(--p-gold); } .elz-policy-divider { display: flex; align-items: center; gap: 10px; justify-content: center; margin-bottom: 16px; } .elz-policy-divider-line { flex: 1; max-width: 60px; height: 1px; background: linear-gradient(to right, transparent, var(--p-gold)); } .elz-policy-divider-line:last-child { background: linear-gradient(to left, transparent, var(--p-gold)); } .elz-policy-diamond { width: 4px; height: 4px; background: var(--p-gold); transform: rotate(45deg); } .elz-policy-subtitle { font-family: 'Cormorant Garamond', serif; font-size: 16px; font-weight: 300; font-style: italic; color: var(--p-mid); letter-spacing: 0.04em; line-height: 1.6; } .elz-policy-highlight { background: var(--p-dark); padding: 24px 32px; margin-bottom: 32px; position: relative; overflow: hidden; } .elz-policy-highlight::before { content: ''; position: absolute; top: 0; left: 0; right: 0; height: 1px; background: linear-gradient(90deg, transparent, var(--p-gold), transparent); } .elz-policy-highlight::after { content: ''; position: absolute; bottom: 0; left: 0; right: 0; height: 1px; background: linear-gradient(90deg, transparent, var(--p-gold-light), transparent); } .elz-policy-highlight-text { font-family: 'Cormorant Garamond', serif; font-size: 18px; font-weight: 300; font-style: italic; color: rgba(255,255,255,0.9); line-height: 1.6; letter-spacing: 0.03em; text-align: center; } .elz-policy-highlight-text em { font-style: normal; color: var(--p-gold-light); } .elz-policy-section { margin-bottom: 28px; border: 1px solid var(--p-border); overflow: hidden; } .elz-policy-section-header { background: var(--p-cream); padding: 16px 24px; border-bottom: 1px solid var(--p-border); display: flex; align-items: center; gap: 14px; } .elz-policy-section-number { font-family: 'Cormorant Garamond', serif; font-size: 22px; font-weight: 300; font-style: italic; color: var(--p-gold); line-height: 1; flex-shrink: 0; } .elz-policy-section-title { font-size: 10px; font-weight: 700; letter-spacing: 0.25em; text-transform: uppercase; color: var(--p-dark); } .elz-policy-section-body { background: var(--p-ivory); padding: 20px 24px; } .elz-policy-section-body p { font-size: 13px; font-weight: 300; color: var(--p-charcoal); line-height: 1.85; letter-spacing: 0.04em; margin-bottom: 12px; } .elz-policy-section-body p:last-child { margin-bottom: 0; } .elz-policy-section-body strong { color: var(--p-dark); font-weight: 600; } .elz-policy-section-body a { color: var(--p-gold); text-decoration: none; } /* SHIPPING TABLE */ .elz-policy-table { width: 100%; border-collapse: collapse; margin: 12px 0; } .elz-policy-table thead tr { background: var(--p-dark); } .elz-policy-table thead th { font-size: 8px; font-weight: 700; letter-spacing: 0.25em; text-transform: uppercase; color: var(--p-gold-light); padding: 12px 16px; text-align: left; } .elz-policy-table tbody tr { border-bottom: 1px solid var(--p-border); } .elz-policy-table tbody tr:last-child { border-bottom: none; } .elz-policy-table tbody td { font-size: 12px; font-weight: 300; color: var(--p-charcoal); padding: 14px 16px; line-height: 1.5; letter-spacing: 0.03em; } .elz-policy-table tbody td strong { color: var(--p-dark); font-weight: 600; } .elz-policy-list { margin: 10px 0 12px 0; padding: 0; list-style: none; display: flex; flex-direction: column; gap: 8px; } .elz-policy-list li { display: flex; align-items: flex-start; gap: 10px; font-size: 13px; font-weight: 300; color: var(--p-charcoal); line-height: 1.75; letter-spacing: 0.04em; } .elz-policy-list li::before { content: '✦'; color: var(--p-gold); font-size: 8px; margin-top: 5px; flex-shrink: 0; } .elz-policy-footer { background: var(--p-cream); border: 1px solid var(--p-border); padding: 20px 24px; text-align: center; } .elz-policy-footer p { font-size: 11px; font-weight: 300; color: var(--p-mid); line-height: 1.8; letter-spacing: 0.05em; } .elz-policy-footer a { color: var(--p-gold); text-decoration: none; } .elz-policy-updated { font-size: 9px; font-weight: 400; letter-spacing: 0.15em; text-transform: uppercase; color: var(--p-mid); text-align: center; margin-bottom: 32px; }
Elanzo — United Kingdom

Shipping Policy

Every order is handled with care and dispatched promptly.

Last updated: May 2026

Free shipping on all UK orders —
delivered in 4 to 9 business days.

I Shipping Destinations

We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland.

We do not ship to PO Boxes, BFPO addresses, or international destinations at this time.

II Shipping Rates & Delivery Times
Shipping Method Cost Estimated Delivery
Standard UK Delivery Free 4–9 business days

Delivery times are estimates from the date of dispatch and may vary during busy periods. We are not responsible for delays caused by third-party carriers.

III Order Processing

All orders are processed within 1–3 business days of payment confirmation. Orders placed on weekends or UK public holidays will be processed on the next business day.

You will receive an email confirmation once your order has been placed, and a second email with your tracking details once it has been dispatched.

IV Order Tracking

Once your order has been dispatched, you will receive a tracking link via email. You can use this link to monitor the progress of your delivery at any time.

If you have not received your tracking information within 5 business days of placing your order, please contact us at contact@elanzowear.com.

V Delivery Issues

If your order is delayed beyond the estimated delivery window, please contact us and we will investigate with the carrier on your behalf.

If your order is marked as delivered but you have not received it, please check with neighbours and your local delivery office before contacting us. We will do our best to resolve the issue promptly.

Elanzo is not responsible for orders lost or delayed due to incorrect delivery addresses provided at checkout. Please ensure your address is accurate before placing your order.

VI Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us at contact@elanzowear.com within 48 hours of delivery, including a photo of the damaged item and your order number.

We will arrange a replacement or issue a full refund at no additional cost to you.